Job Description
The Technical Account Manager will be part of a team driving the revenue growth of company’s unique photonic and microwave product families worldwide. Successful candidate is a motivated and well-spoken professional capable of building good relations and achieve customer satisfaction with relevant experience in the photonic, fiber-optic component, or instrumentation industry. The Technical Account Manager will be responsible for following up with new leads, handling customer inquiries, and ensuring a smooth sales process that leads to closed sales and revenue targets. Responsibilities include but not limited to the following:
· Communicating with customers and Independent Sales Representative and Distributors.
· Answering potential customers' questions and preparing quotations.
· Understanding customers' needs and identifying sales opportunities.
· Making outbound calls to potential customers and following up on leads.
· Keeping up with product and service information and updates.
· Creating and maintaining a database of current and potential customers.
· Explaining and demonstrating basic features of products and services.
· Interacting with operations, marketing/sales team to meet sales goals.
· Staying informed about competing products and services.
· Analyzing and qualifying new leads.
· Closing sales and achieving sales targets.
Skills/Experience Requirements:
· Bachelor’s Degree (Business, Communications, Technical related preferred) or related fields.
· Minimum 2-3 years marketing or sales experience in a technology industry (Photonic, fiber-
optic, and/or RF/microwave preferred).
· Excellent customer service/relations skills.
· Great communication skills, both verbal and written.
· Excellent interpersonal and teamwork skills.
· Good organizational skills and the ability to multitask.
· Strong listening and sales skills.
· Ability to achieve targets.
· Proficiency in Microsoft Office or related software applications
US Citizenship or Permanent Residency is required.
Please submit interest via sales@oewaves.com